Cancellation Policy
Cancellation Policy for appointments
Unfortunately it has become necessary to notify all clients booking treatment with this practice of our cancellation policy, which due to the selfish behaviour of a small minority, will now have to be implemented at all times. Please give the below information your consideration before you make any booking.
Thank you
This practice operates a 48 hour cancellation policy. This means that should a client cancel their appointment within the last 48 hrs before the appointment time they are still liable for the cost of that treatment. Anyone not paying for their appointment will not be allowed to book further treatment at any time.
Anyone booking an appointment and not turning up for that appointment is still liable to pay for the booked treatment. Anyone not paying for the appointment under these circumstances will not be allowed to book further treatment at any time.
Please note, any client cancelling 3 appointments on the trot, without turning up for any treatment, between cancellations, regardless of the length of notice for cancellation given. Will no longer be able to book further treatment at this practice.